We're constantly adapting to enhance your halls experience

At the University of Southampton, our student community is at the heart of everything we do. Following your feedback from recent Student Accommodation Satisfaction Surveys, we've implemented a range of updates to improve your experience in halls; making them more inclusive, welcoming, and supportive.

What's new?

🏠 Co-created halls guides

We’ve redesigned our halls guides in collaboration with students to ensure the information is relevant, practical, and helps you feel at home — both in halls and in the city.

🌍 Inclusive community initiatives

New working groups have been established to focus on improving satisfaction for underrepresented groups, ensuring every student feels seen and supported.

🏡 Weekly events in every hall

Residence Life Assistants now host weekly events across all halls, helping you connect with others and build a strong sense of community.

🏋️‍♀️ Fitness access at mayflower

Gym memberships are now included in halls fees at Mayflower, promoting wellbeing and making fitness facilities more accessible.

🎓 Postgraduate lounge at city gateway

To support our postgraduate community, we’ve opened a dedicated lounge at City Gateway — a space to relax, connect, and recharge.

🛋️ Revamped social spaces

Common rooms at Mayflower and Erasmus Park have been redesigned to create more inviting and functional social areas.

🌳 Outdoor enhancements

We’ve added more outdoor furniture to shared spaces, making them more usable and welcoming for gatherings and downtime.

🔄 Repurposed spaces for wellbeing

Under-used areas have been transformed into Relaxation Rooms at Wessex Lane and City Gateway, offering peaceful environments for rest and reflection.

📱 Improved communication channels

We’re reviewing how we communicate through platforms like Planon, aiming to make it easier for you to access support and services.

🔧 Maintenance visibility and support

We’ve increased the visibility of our maintenance teams to highlight the people behind the service, shared statistics on resolution timelines, and are launching a short video to help you report issues effectively via Planon.

🎉 End-of-year celebrations

To mark the end of the academic year, we’ve introduced farewell events to celebrate your time in halls and thank you for being part of our community.

Do you have more suggestions on how we can improve our halls experience for you and future residents? Share your thoughts today in the latest Student Accommodation Satisfaction Survey.