Essential information for getting out and about

Southampton city is a welcoming and inclusive place for all, offering a wide range of accessible travel options and facilities to ensure your experience is smooth, safe and enjoyable. 

Accessible transport options - Arriving in Southampton

Southampton Central Station 🚂

The city's main rail station is fully accessible which provides mobility assistance, accessible ticket counters, ramps for boarding on trains, and accessible toilets. 

National Express 🚌

National Express coaches and local bus companies such as Bluestar and Unilink offer low-floor, wheelchair-accessible buses, while drivers are trained to assist passengers with additional needs.

Southampton Airport ✈️

For those flying in from overseas, Southampton Airport is just a short train or taxi ride from the city centre. The airport offers accessible parking, dedicated check-in lanes, accessible toilets and a special assistance service for passengers who require extra support.

Step-free travel around the city

Thanks to its relatively flat streets, navigating Southampton is simple and easy with step-free pedestrian zones and well-maintained pavements.

Taxis 🚖

Taxis and private hire vehicles are available almost everywhere in Southampton, including wheelchair-accessible taxis with ramps or lifts, along with trained drivers who can support passenger needs. Pre-booking is advised, especially during busy periods.

Shopmobility🦽

For shorter journeys, Shopmobility is available at Westquay Shopping Centre, offering mobility scooters, wheelchairs and powerchairs for hire. This service can be reserved in advance and is a great option for those wanting to explore the city centre.

Accessible parking and Blue Badge facilities

Southampton offers a wide range of parking options for Blue Badge holders. Most city centre car parks have designated accessible bays close to entrances and lifts, including:

• Westquay Podium
• Westquay Multi-Storey
• West Quay Retail Park

On-street parking for Blue Badge holders is available throughout the city centre, and badge holders may also park on yellow lines for up to 3 hours where it is safe and legal to do so. More information can be found on Southampton City Council's website.

To make your day out in the city as smooth as possible, planning ahead can be a good idea. Use the AccessAble guide, check venue websites for their most up-to-date accessibility information, and contact transport providers if you require specific adjustments or assistance.